Tag: comfort complaints

3 Steps to Troubleshooting Your Facility’s HVAC With Onsite Staff

Posted on by Lindsey Burbee

HVAC Troubleshooting

Have you identified that your facility is experiencing a potential air balance problem?  You might be experiencing hard to open doors, uncomfortable temperatures, poor smoke capture, odors, drafty areas, or any combination of the other common sick building symptoms.  The inevitable question now is, “Who can resolve this best?” Bringing in your facility’s mechanical contractor may be your first instinct but troubleshooting with your onsite managers is actually the best place to start. Work through the following questions with your facility’s day-to-day manager:  

1.  Is the equipment running?

As basic as this may come across, it is absolutely crucial to check if all HVAC equipment is operating. Check grilles to see if air is being blown out or sucked in. Check roof equipment, can you hear the fans from the RTU, MUA, or EF units spinning? Have the manager record and communicate findings.

2. Check the Thermostats

Navigate to the wall mounted thermostats and ensure they have the proper set points. Often, a thermostat is installed and connected to the system and then left alone. When this occurs the thermostat is left at factory settings which is often set at a random temperature. Your staff can follow the directions on this thermostat to program it for the desired temperatures.  As well, check the thermostats for “Fan ON.”

Thermostat

3.  Check the Circuit Breakers

Check indoor and outdoor circuit breakers. Observe tripped or “Off” breakers. DO NOT flip the breaker on. If tripped or left off, there’s likely a reason for it and you don’t want to risk frying the electrical systems. We recommend calling an electrician for this type of deficiency.

 

Armed with your findings from these simple tests, you can save some money with a Do-It-Yourself fix.  It’s possible that the journey back to a healthy building ends here.  But if the problem persists, it’s time for the level of technical know-how. Call the mechanical contractor. With your observations to these preliminary steps above, you can approach your mechanical contractor with information that will help them to better understand your situation and get you closer to achieving a healthy building.

Do Any of These 4 HVAC Issues Occur at Your Restaurant?

Posted on by Lindsey Burbee

Are you contracting out your preventative maintenance?  Unfortunately, we’ve seen a lot of restaurant managers be misled by their mechanical contractors into thinking their “building is balanced”, but still notice misreported or never- reported problems that are causing complaints from their guests.  For example, you’ve been told that air filters and screens used for the outside air intake are clean, or that belts are tight, when they are in fact loose or cracking and ready to break.  These facility problems would cost so much less if treated immediately.  For example, a $10 fan belt replacement, if not replaced by your facility management when needed can cause irreversible damage to the rooftop RTUs, along with the cost of uncomfortable guests.  These instances escalate in the summer and fall months, when outdoor weather threatens indoor comfort.

Be aware of these frequent summer sick building symptoms, so you can call out the indicators, if necessary:

  1. Humidity- Sits in the carpets or hardwood floors causing buckling, odor, and mold.  Often triggers allergies for guests.
  2. Too much exhaust and little or no fresh air-causing a negative building pressure, so anything in the outside air can come in, including bugs and pests.
  3. Condensation on windows and/or grills
  4. Entry doors hard to open- Leaving guests frustrated, or worse-assuming the restaurant is closed

All the above issues can cause a negative building pressure, allowing the outside air to infiltrate the building through every crack and crevice, causing damage that could shut a restaurant down from a health code standpoint. If you’re concerned that your building is uncomfortable or not running how it was designed to, you have the option of calling in a third party HVAC balance service who can give you an objective diagnosis of the issue, and fix it.