Intelli-Hood: Preventive Maintenance Is Critically Important (Not Just in Times of Crisis)

Preventive maintenance is truly important to your business’ operation. In the midst of the COVID-19 crisis, many business owners are continuously evaluating their corporate strategies to determine contingency plans. However, as we ride this roller coaster of uncertainty together, it is important to not just strategize for short-term implications of the virus. Now is the time to determine the best steps — like preventive maintenance and reducing the risk of damage to unoccupied buildings — to assist your company on the road to recovery.

And, just like any rollercoaster at an amusement park, the beginning and end have a pinnacle moment. Currently, we are adapting to the changes being implemented to minimize the impact. How we adapt will influence what the pinnacle moment will look like as we return to normalcy.

Of course, it is anticipated by many that financial strains will be incurred by companies across the United States as well as the world. In recent years, the buzzword “resiliency” has swept many energy tradeshows. One thing to add to this — although not glamorous — is the critical importance of executing preventative maintenance on equipment. A few benefits of preventative maintenance include:

  • Maximizing the efficiency of the equipment
  • Reducing downtime cost
  • Avoiding costly, last-ditch-effort service repairs
  • Improving reliability

Therefore, during an economic challenge, it is critically important to the bottom line of any company to have its systems operating correctly.

Intelli-Hood preventive maintenance

Intelli-Hood Preventive Maintenance

Melink Corp has implemented Demand Control Kitchen Ventilation (DCKV) systems across thousands of kitchens as an energy control measure to reduce operating costs. When preventive maintenance is not performed, it can lead to expensive repairs and downtime. Consider these examples…

Systems are designed to “fail safe,” meaning even a simple error can result in all associated fans operating at 100% speed.

One VFD reaches its end-of-life cycle and fails. Instead of replacing the component, Operations decides it is best to bypass the VFD, which now has fans operating 24/7.

These examples have obvious implications to the facility’s bottom line and operating costs.

And taking the idea of preventive maintenance even further, businesses should plan for staff turnover. For example, if a system was installed 15 years ago, the likelihood of the same staff on site is low. Therefore, it is important to have all individuals trained on the equipment to understand standard maintenance operations.

Taking Preventive Maintenance Steps

So how can your business prevent fix-on-fail for DCKV systems and other equipment?

Discuss with manufacturers to see if preventative maintenance services are offered. The cost of a service is low compared to the potential savings that can be lost with a system not operating correctly. The goal is to have a company maximize its bottom line to become financially stable or, should I say, resilient.

Think of preventive maintenance actions as opportunities. Take advantage of the opportunity to complete a preventative maintenance service. This is the time to make adjustments to maximize efficiency and provide training to your team. All this assures your facility’s DCKV system is operating correctly to maximize comfort within the work environment.

We shall all remain hopeful and confident that through working together, we can ride out the roller coaster ride of COVID-19. Melink’s team of technicians is available to help with Intelli-Hood preventive maintenance or troubleshooting. Or maybe you’re wondering if it’s time to discuss a facility upgrade for your aging system. Contact us today.  

Intelli-Hood System Basics: Using the Touchpad

The Intelli-Hood® touchpad is the primary user interface of the system. Every Intelli-Hood is equipped with at least one touchpad; some systems have multiple touchpads. Touchpads vary by system model; consult this guide for help determining your system. In this post, we will focus on the IH3 touchpad.

IH3 Touchpad Navigation

Fans Button: The Fans Button is typically used to change the state of the system between “Standby Mode” (exhaust fans off) and “Energy Saving Mode” (exhaust fans running).

Lights Button: This turns the lights of the hood on and off. This function is optional and may not be used in all applications of Intelli‐Hood. Consult the design documents for your system to determine if this button is used.

Soft-Key Buttons: Two soft-key buttons below the display screen can be used to navigate functions displayed on the screen. In normal operation modes, the right button is used to access programming and help menus, and the left button is used to active the “100% Fan Speed Mode.” These functions vary when the user is navigating the program settings.

Arrow Buttons: The two arrow buttons are used to scroll through configuration parameters and can be used to change programming values.

Status Screen: The status screen shows the operational state of the Intelli‐Hood system.

Faults Screen: The faults screen shows active system faults that need addressed. Once a fault is cleared, it will no longer be displayed here.

IH3 System Modes

In Standby Mode, the fans will be off and users will see the Intelli‐Hood logo splashscreen. The right soft key can be used to enter the menu.

In Energy Saving Mode, at least one fan associated to the touchpad is in Energy Saving Mode. This may not pertain to all fans. The display will scroll through the hoods and fans that are active and display their respective operating speeds. The left soft key can be used to send the system to 100% or Bypass Mode, and the right soft key can be used to enter the menu.

In 100% or Bypass Mode, the display will scroll through the hoods and fans and display their respective operating speeds. The left soft key can be used to send the system into “Normal” Energy Saving Mode, and the right soft key can be used to enter menus.

In the Menus Home Screen, the user can locate System Status, System Configuration, the Help Menu, and the About Menu.

Intelli-Hood touchpad menu navigation

IH3 Menus

System Configuration Menu: This is where the system can be configured by adjusting the number of hoods, fans, and many other parameters. The System Configuration Menu will be locked with a specific pass-code in order to prevent accidental modification of system parameters. Users should not attempt to modify the configuration without the help of a certified Intelli-Hood professional.

Help Menu: The Help Menu contains instructions for how to contact your local rep or the manufacturer for technical support and other information.

About Menu: The About Menu simply provides system information such as the firmware version, serial number, IP address, date, and time.

Intelli-Hood Touchpad Maintenance

Most damage to the keypad is related to cleaning. Do not clean the touchpad with any harsh or abrasive chemicals. If the surface needs to be cleaned, use a mild dish detergent like Dawn dishsoap. If holes start to wear in the touchpad, contact Melink for parts to replace the labels or the touchpad itself. This is to avoid the internal parts from getting wet, potentially leading to kitchen downtime.

Intelli-Hood Touchpad Troubleshooting

If your touchpad screen is frozen, the system has most likely “lost” its configuration. Contact Melink Technical Support so that the appropriate configuration can be reloaded. 

If your touchpad is frozen and it is not a configuration issue, you may want to verify that the LEDs on the circuit board are illuminated.  Power the system down at the controller and pull the cell battery off the baseboard, replace the battery, and turn the system back-on.

Access Intelli-Hood reference materials, FAQs, and how-to videos. For advanced troubleshooting, contact Melink Technical Support (available 24 hours a day, 7 days a week) via web request or by calling 877-477-4190.

Intelli-Hood System Basics: Operational Modes

There are four Intelli-Hood® system operational modes: Energy Saving, Standby, 100% (Bypass), and Emergency Fire. The Intelli­-Hood HVAC controls package visually monitors the level of cooking activity and automatically instructs the exhaust fan to operate only as fast as necessary to save energy. Learn the basics about each operational mode…

Energy Saving Mode

First, Energy Saving Mode is the operational state when one or more exhaust fans are on. In most cases, all exhaust fans controlled by Intelli-Hood will be in Energy Saving Mode at the same time. However, in some configurations, it is possible that some fans will be in Energy Saving Mode while others remain in Standby.

Standby Mode

In Standby, the exhaust fans are not operating, but Intelli-Hood is monitoring temperature and optic sensors.  The system’s touchpad is typically used to manually change the mode of the system between Standby and Energy Saving Mode. Depending on both cooking conditions and pre-programmed settings, it is possible for Intelli-Hood to automatically change modes.

100% Mode (Bypass Mode)

Next is 100% Mode, which is commonly referred to as Bypass Mode. This mode is a secondary function. Typically, Intelli-Hood is set to appropriately send the exhaust fans to full speed based on conditions detected by temperature and optic sensors.  Kitchen staff has the ability to send fans to full speed by placing the system into 100% Mode when it is operating in Energy Saving Mode. 100% Mode is a timed function with a default expiration time of ten minutes.  After the timer expires, fans will revert back to Energy Saving Mode.

Emergency Fire Mode

Lastly, the Emergency Fire Mode is triggered by the fire suppression system. This mode is activated when the main power to the Intelli-Hood is removed. In this mode, the touchpad and sensors will have no power or function.

Access Intelli-Hood reference materials, FAQs, and how-to videos. For advanced troubleshooting, contact Melink Technical Support (available 24 hours a day, 7 days a week) via web request or by calling 877-477-4190.

Determining if DCKV is Right for You?

When a customer is first debating if Demand Control Kitchen Ventilation (DCKV) is right for their facility, there are multiple questions that come to mind. What is a good application for DCKV? What does it cost versus the lifetime payback? Does it actually slow fans down that much? What is the ability for service in the future?

All of these are valid questions. The most important thing is to partner with a company that works with your team to evaluate and determine what solution is best at the onset of reviewing the opportunity. In order to answer the above questions, the DCKV provider should be asking you the following at minimum:

  • What is the size of the hood(s) (Length X Width)?
  • What is the schedule of the exhaust fans, do they only run 8hrs/day, 12hrs, 24hrs?
  • What kind of equipment is underneath the hoods?
  • What are current utility rates for your area of the country?
  • Is there dedicated supply air to the kitchen space?

With this information the DCKV Manufacturer should be able to provide some advice.

What is a good application?

Four primary factors play a role in this answer. They include: utility rates, total fan horsepower (Exhaust + Supply), exhaust fan run hours and your geographic location.

The total horsepower is self-explanatory. The greater the HP the larger available savings. However, lower horsepower may not disqualify an application. If there is a total of 5hp between exhaust and supply, operating longer than 12hrs/day, with moderate utility rates of at least $0.08/kWh, DCKV systems can be a feasible savings opportunity.

Fan operating hours additionally play a role based on the savings, the longer the operations the greater savings. This type of savings can be compounded depending on the geographic location as significant conditioned air savings can be recognized. 

What does it a system cost versus the lifetime payback?

The cost of a system will vary based on the complexity as well as the selected technology. Two options are a temp only based system or one that incorporates additional optic sensors. Although a temp only based system may cost less, it is important to evaluate savings over the lifetime of equipment compared to a system that incorporates optics.

Assume a 12-year life cycle of equipment. For the sake of this discussion, we will evaluate the following scenario:

  • Single Hood (20ft long)                  –   24hr Fan Operation
  • 5hp Exhaust (5000cfm)                  –   $0.10kWh
  • 3hp Supply                                          –   $1.02therm
Cost Avg. Run Speed Annual Savings Simple Payback Lifetime Savings (12yrs)
Temp – Only $7,000 80.5% $3,502 2.0 yrs $42,024
Optics Based System $16,000 58% $7,865 2.0 yrs $94,380

As seen above the lifetime savings of an optic based system is greater than twice the amount of a temp-only based system. It is important for a DCKV partner to offer a solution best for the customer’s needs, perhaps a blended system would provide the largest amount of savings. For example, perhaps on a larger kitchen, there is significant savings opportunities for one or two of the hoods. However, another single hood has only a single pizza oven underneath, this is when it is important to partner with a manufacturer who has technologies that will maximize savings, such as auto-temp spans and scalability of their system.

Does it actually slow fans down that much?

In the savings example above there is a significant disparity between the average runs speeds of a Temp Only based system and that of a system including optics. When reviewing and selecting a DCKV system, it is important to have proven data of performance. Look for manufacturers that have case studies for their technologies, and significant volumes of measurement and verification. Every market sector is different regarding a 24hr average run speed. As a buyer do not hesitate to ask for examples of performance for your market being evaluated. You can also utilize third party publications such as Demand Ventilation in Commercial Kitchens An Emerging Technology Case Study, written by Fisher Nickel, Inc found here.

What is the ability for service this in the future?

One final important aspect to consider is what happens post installation. Commitment from a manufacturer to service over the lifetime of a system is very important. Does your DCKV partner go beyond the standard warranty? Certain manufacturers offer 24hr engineering technical service. Do they have a service network of technicians available to visit your site if needed? Another consideration is where would replacement parts be purchased from. Some manufacturers have components manufactured outside the United States which can delay delivery and in return create a headache for you to provide consistent service to your customers.

Another important focus on the future would be, what is the adaptability of the system? Everyone has seen a kitchen space eventually be remodeled and cooking equipment is swapped out for a new concept. Perhaps there is increased heat from this equipment change, so can the originally selected system adapt to this change? Certain manufacturers have temperature probes that area initially calibrated at startup based on initial equipment. On the other hand, Melink Corporation’s Intelli-Hood, offers an Auto-Temp span, that self-calibrates, and spans based on trends of continuous data points and monitoring therefore, an equipment change resulting in an increase or decrease in heat load will be recognized and self-adjusted for maximum savings.

How to decide what works for you.

In closing, there are many important variables to consider when selecting a product including DCKV. To some, upfront cost is a primary concern, and to many other end users the most important may be what happens over the life of the system. “Will the manufacturer provide me support?” and more importantly “How much will this save me over time?” Many of us are always saving for our retirement, perhaps now is the time to invest in the savings that are available within your kitchen. Personally, I would love to save double that over a lifetime of a system for a product with the same initial payback.

Intelli-Hood Frankfurt Hotel Retrofit Case Study

Context

In October 2012 the Radison Blu Hotel in Frankfurt installed their first Melink Intelli-Hood system. Following the success of this project another 7 installations followed throughout Germany, Switzerland, Austria and Poland. Additional opportunities in the portfolio are being reviewed as a result of the energy savings being realized at the existing properties. There is an established and dedicated network throughout Europe to ensure project support from concept to completion for commercial kitchen operations.

Results

intellihood radison blu savings graphic

 

COULD INTELLI-HOOD BE A FIT FOR MY PROJECT?

Are you curious how much energy Intelli-Hood could save within your commercial or industrial kitchens?  Submit an energy savings estimate request form at the bottom of our Intelli-Hood page to get started.

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